HubSpot Service Hub
Why not take it easy and let us handle the heavy lifting? We’ll configure your HubSpot Service Hub while you sit back, relax and get ready to go!
Unlock the Power of Service Hub - We'll Do the Setup!
HubSpot Service Hub helps your business deepen customer relationships, personalize the customer journey, and automate processes. DigiWebHelp helps integrate, implement, strategize, report, and optimize HubSpot so companies can utilize HubSpot quickly and effectively.
Offering excellent customer service is key to any business. However, meeting the demands of today’s customers can be a challenge. That’s where the HubSpot Service Hub comes in – it offers every service you need, all in one place.
But what happens when technical issues come up? Our “We Do It” support goes beyond simply solving them. DigiWebHelp offers a hands-on approach, taking the time to explain and demonstrate our problem-solving process, so you can ensure that it won’t happen again. With our interchangeable consultancy and dedicated support, getting to the bottom of even the toughest technical difficulties is a breeze.
Our Service Hub Onboarding Process
Architecture and Strategy
Before automating any services or incorporating processes into HubSpot, it’s crucial to define your customer service objectives and devise a plan for achieving them using customer service software. To guarantee a successful implementation, we assist in mapping out your service procedures and improving the post-sale customer experience by translating your business processes to HubSpot’s marketing hub, operations hub, and automation features. You can trust us to optimize the effectiveness of your service journeys by eliminating manual data entry and simplifying collaboration for your team.
Configuration and Implementation
Our team is here to help you configure everything from service objects and fields to pipeline management and service desk automation. By creating playbooks, a custom knowledge base, live chat, and reporting dashboards, we’ll give your agents all the tools they need to help customers help themselves, engage with customers, and improve team performance. You’ll get a completely new and improved customer experience that includes the ability to create and customize knowledge base articles, keeping everyone happy without taking up too much time. Additionally, our Knowledge Base Software allows you to easily organize your help articles into topics, making it even easier for customers to find the information they need.
Training and Change Management
Our training and change management, including personalized sessions and engaging workshops from HubSpot Academy, is designed to make it easy for your team to adapt to the new platform. We will help all Starter, Professional, and Enterprise users feel comfortable with HubSpot’s features, and empower them with the best practices and resources needed for launching campaigns rapidly and effectively through a personalized onboarding plan.
At times, you may have queries and hurdles that arise on your journey, and that’s where our ongoing support team comes in. Our team of specialists are experts when it comes to HubSpot, from service operations to rolling out new features such as help desk and advanced features, and from reporting to analytics. We’ll also help your agents in building out content that empowers your customers to self-serve, ultimately helping them resolve issues on their own with the popular help desk features.
Why DigiWebHelp + HubSpot?
If you’re considering the implementation of HubSpot Service Hub, there are two ways to approach it: either go directly with HubSpot, or enlist the help of a HubSpot Solutions Partner like DigiWebHelp (DWH). Data migration from HubSpot itself shows that hiring a Solutions partner leads to better results. As your partner, we are here to guide you in choosing the perfect HubSpot license that will enable you to optimize your service technology, ultimately allowing you to meet your immediate and long-term marketing goals more effectively with a wide range of specialized support for enterprise customers through the Sales Hub. Additionally, HubSpot offers integrations to many other CRM systems through the HubSpot App Marketplace, making it a versatile and customizable option for your business needs, including free tools.
Make the Most of
Your Service Hub Investment
Our certified team is dedicated to increasing user adoption and ROI on your Service Hub investment. We provide personalized services like custom integrations, training, implementation, onboarding, and support. These are tailored to meet your specific needs, keeping you ahead of the curve.
How We Can Help You?
Looking to get the most out of HubSpot Service Hub? We can help. Our team of experienced professionals will guide you through every step of the process, from setup to implementation and beyond. Let us help you maximize your sales goals with HubSpot Services.
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